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As a professional transportation company, it is important for Blue Bird to always be near to the customers. Therefore, we always try to tighten our relationships with our customers. One of our main focuses is to get our customer to access us easily. In order to do so, we have utilized the some of the most prominent technologies to create a more easy and convenient way for taxi reservations.

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24 Hours Call Center

Blue Bird Company branches out to 12 big cities in Indonesia; Jakarta, Bandung, Banten, Semarang, Batam, Lombok, Bali, Medan, Palembang, Manado, Pekanbaru, and Surabaya. These cities have their own 24/7 call centers in which customers can check in for the numbers in their respective cities.

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SMS-a-taxi

If you have difficulties making a phone call, you can still make reservation by sending us an SMS (text message). All you need to do is type REGTAKSI<Space>NAME, and send it to 9123. After you receive the confirmation message, reply them by typing ORD<space>S(for silver bird)<space>(pick up point/ address)<space>(pick up time)<space>(date of departure)<space>(destination), and send back to 9123.

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Taxi Mobile Reservation Application

The development of technology inspires us to make the Blue Bird’s mobile application, which is available for iPhone, Android, Blackberry, Windows Phone, and Nokia Asha. To get the application, customers can search and download it easily from their mobile application windows. Or even so, customers can scan barcodes that are provided in our website or any printed media for customers to easily download the application.

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Taxi Mobile Reservation in 7-Eleven

Now you don’t have to worry with being stranded alone in the busy streets of Jakarta. Walk to a nearby 7 Eleven Convenience Store to reserve your Blue Bird taxi, which is fully equipped with Taxi Mobile Reservation. Up until now, 122 7 Eleven outlet in Jabodetabek is equipped with this call center.

Customers’ satisfaction is our number one priority that is why we are constantly developing in order to fulfill your needs. With the advancement of technologies and gadgets, it is our job to utilize them for the greater purposes of society. We can guarantee that your taxis will come to your designated pick up spots, or wherever you are, however you reserve and call them. The company tagline does say it all, Blue Bird Groups will make your life so easy.

{Images Courtesy of Google}

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